Yes, all our DVDs are ORIGINAL.
What are your operating hours?
Unless otherwise stated, here are the operating hours.
Monday, Tuesday, Thursday, Friday: 5 pm to 9 pm
Saturday, Sunday, Public Holiday: 1 pm to 7 pm
Closed on Wednesday
How long does it take for me to receive my products?
One of our strengths is our delivery time. When you order from Magic Castle, it takes only 4 to 7 days (1 to 3 days if local mail is chosen) for your products to arrive. Yes! We’re that fast!
No. Since our physical shop carries more than 3000 products and new stocks arrive once every 3 days, you can order at anytime of the month to enjoy this service.
Let us know the name of the product or describe it to us. If we don’t have it in our shop, we’ll order it for you from our overseas supplier. Don’t worry, you will still receive it within 4 to 7 days!
No. Magic Castle welcomes you to collect your products anytime during operating hours.
If you’re unsure of the product, drop by our shop and we’ll give you more information pertaining to it. Our customers are always happy to hear what we have to say before making the purchase.
What if I encounter problems or any difficulties understanding certain products or DVDs after purchasing them?
The other strength of ours is that we have a physical brick and mortar shop. Most of the other online magic shops do not provide after sales service. Their job is done once the product arrives at your house. At Magic Castle, customers are our utmost priority. You are most welcome to visit us anytime and we will be more than happy to guide you along.
Lifetime Memberships are for sale at both our online and physical shop. Membership fees go for as low as $39.90.
If you notice, all of our products have a member and non-member price. Members get to enjoy discounts ranging up to SGD$150 off all our products!
Alright, you’ve convinced me. Now why are you the best again?
Magic Castle opened its doors in 1995. We’ve been in this business for more than 20 years! Our physical brick and mortar shop carries an inventory of more than 3000 products. Not only do we stock up a lot, we stock up fast! No other shops in Singapore carry as many (new) products as we do.
We offer the best prices, delivery times and many of our customers swear by our knowledge and service.
What is your bank account number?
POSB Savings 188-01909-9