Magic Castle wants you to be happy.
If your product is damaged, defective or missing components, please return it to us within 7 days (local Singapore) of purchase for exchange of the same product or store credit.
Products that come with a media (books, instructional booklets, DVDs, CDs, downloads, etc) cannnot be returned for store credit.
Please be very careful in selecting your products from our store. A valuable part of our product is the secret. Once the secret has been learned, full value has been received. If you are unsure of the product, please enquire from our friendly staff.
It's important to us that you have a great experience here at Magic Castle. If you aren't happy, reach out and we will help. Drop us an email ([email protected]) , give us a call, chat with us over WhatsApp (9689 1417) or visit our store. We will make things right.
Let us earn your good feelings and continued business.